LOMO Privacy and Cookie Policy

LOMO Privacy and Cookie Policy

Introduction LOMO, a distinguished brand owned by iHeal HealthTech Private Limited, is committed to your privacy. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information. Our headquarters are located at 416/2, MG Road, Ghitorni, New Delhi - 110030, India. Throughout this document, references to ‘we’, ‘us’, and ‘our’ indicate iHeal HealthTech Private Limited. When we mention ‘you’ or ‘your’, it refers directly to you as a user of our website.

Commitment to Data Privacy Data privacy is taken seriously at LOMO. This policy provides details on how your data is collected, handled, and utilized on our website. By accessing and using our services, you consent to our methods of data collection and use as described in this policy.

Collection of Personal Information During registration or interaction on our website, we may collect personal identifiers such as your name, contact details, username, password, demographic information like age and gender, along with your browsing and purchase history. This information is essential for managing your account, processing transactions, and improving your experience with us.

Purpose of Collecting Personal Information Your information helps us to:

  • Register and manage your account.
  • Process and fulfill your orders.
  • Communicate with you about your orders and our services.
  • Provide personalized promotional offers.
  • Improve and personalize your experience on our website.
  • Display content and advertisements tailored to your interests.

How We Collect Information We gather information directly from you when you provide it on our website and indirectly through our technology platforms via cookies and other automated tracking technologies.

Third-Party Links and Do Not Track Our website may contain links to third-party websites not controlled by us. We are not responsible for the privacy practices of these sites. Additionally, while some browsers offer a "Do Not Track" option, our website does not currently support these signals due to lack of standardization.

Consent By using our website and providing personal information, you agree to this policy and consent to our use and sharing of your information as described.

Disclosure of Personal Information We do not sell your personal information for profit. It may be shared with partners to fulfill your orders or with legal authorities when required by law or to protect our rights.

Protection and Security of Personal Information We strive to protect your personal information through robust security measures. Despite our efforts, no security measures are impenetrable, and we cannot guarantee the absolute security of your data.

Children’s Privacy Our services are intended for adults. Minors under the age of 18 should use our website only with supervision and are not permitted to make purchases.

Correcting Your Information You can update or correct your personal information through our website or by contacting us if you lose access details.

Contact Us For questions or complaints regarding our privacy practices, you can contact us at:

  • Email: team@lomo.fit
  • Phone: +91 9810180033
  • Operating hours: Monday to Sunday, 10 am to 7 pm

Changes to This Privacy Policy We may update this policy to reflect changes to our information practices. Any changes will be posted on this page, and we encourage you to review our policy periodically.